St. Lawrence Cruise Lines

TALK TO AN EXPERT & BOOK

Toll-Free: 1 800 267 7868

International: 613 549 8091

Email: info@StLawrenceCruiseLines.com

FAQ's

Can I book St. Lawrence Cruise Lines with Confidence?
Yes, because we know the river - this is our home. Our personal attention, years of experience and knowledge ensure full value.
Why is river cruising so special?
Our cruises are special because of the ever-changing scenery. All of our staterooms are outboard and our Grand Saloon has large windows for spectacular, intimate views of the river and its shores.
Will I get seasick?
Not likely. That's one of the reasons calm-water cruising has become so popular. There is none of the "heave-ho" of ocean, open-lake or coast-line cruising in our sheltered waters. We make it a point to avoid large bodies of open water.
What exactly is included in the cruise fare?
Let's put it this way: we don't have any hidden costs on board. Your cruise is all-inclusive. Your passage covers full on board accommodation with maid service in every stateroom. The cost of all on board entertainment, tours and admissions during the cruise is covered. The cost of any transportation required for tours is included along with all of your meals and snacks.
There must be some things not included in our cruise fare?
You are responsible for private transportation to and from the ship at points of embarkation and disembarkation. You are responsible for gratuities, bar expenditures and port and sales taxes where they apply. That's it.
What's there to do on a cruise?
Our passengers are never without something to watch from our on-deck chaise lounges. Not only that, there are on board sports activities, group games, evening entertainment including a dance, interesting shore excursions, some of the best historical and natural scenery in the world, and the delight of meeting fellow passengers from many different places. On our ship you are the happy master of how you spend your time. You do what you want to do. It's your vacation and the officers and crew will do everything they can to make it a comfortable, happy and memorable one.
Will we receive information about the history of the region?
You bet. During your cruise there is a virtual cornucopia of information available about the river and its history and attractions. A splendid souvenir "SHIP'S LOG" gives a precise and thorough account of every stop and every part of the journey. In addition, you will find a flow of information through the public address system at appropriate spots along the way. Orientation information is abundant and useful. The daily newsletter will keep you right up to date on each day's activities.
What is the tone or atmosphere on board?
Informality is the watchword for riverboating, unlike the sometimes regimented and rigid traditions for ocean voyages.
What should I bring to wear?
Dinner attire is informal. Men's clothing might include a sport shirt and slacks, sport coat or sweater. Women will find resort wear (dresses, sweaters, or slacks) most appropriate. For the final evening gentlemen generally wear a sport coat and tie; and ladies wear a dress. You will want to be cool and comfortable during the day and warm on some cool evenings. An iron and ironing board are available for your use. For activities above decks and touring on shore, sun hats and comfortable walking shoes are good choices. Tailor your needs to the season and the kinds of activities you'll be enjoying on board. Don't forget your cameras and binoculars!
What currency is used on board?
Preferred currency and pricing on board is Canadian but U.S. currency to is accepted. Visa and MasterCard can be used for on board purchases.
Are passports required? What language is used on board?
As the voyage is all Canadian, no ID is required enroute. That aside it is now considered advisable to carry Passports or photo ID. Homeland security measures in North America are exercised along the river. English is the standard language on board.
What about children, pets, and other details?
The minimum age for cruising on board is 12 years. Pets cannot be allowed. After you book your cruise with deposit, you will receive a confirmation and a Pre-boarding booklet. Upon final payment you will receive maps and additional information answerering many supplementary questions you may have.
What rules govern smoking aboard ship?
In the interest of safety and good health, and as a courtesy to non-smoking passengers, smoking by passengers is permitted on the upper sundeck only and downwind of other guests and crew.
Can I board early?
Unfortunately, no. The crew are very busy preparing the ship and cannot accommodate early arrivals. Boarding commences at 5:30 p.m. and extends for one full hour.
Once I've decided to cruise with St. Lawrence Cruise Lines, what do I do?
That's easy. One call can do it all. Advise us or your agent of your cruise choice and stateroom preference as far in advance as possible. A deposit of $200 per person will confirm your reservation. Fare balances are due 60 days prior to your cruise date. When you call, let us answer all of your immediate questions. If you wish, we will be happy to arrange your rail and hotel requirements. After you have confirmed your cruise with your deposit, we will mail confirmation and other documents. Please do not hesitate to check with us for last minute bookings. Cancellations do occur and you may be accommodated. Any booking made within 60 days of sailing requires full payment to confirm reservations. We maintain and monitor a current waiting list.
Can I protect myself against a need to cancel at the last minute?
Absolutely. A cancellation insurance package is available and should definitely be purchased to protect against those unforeseen circumstances. The rate is modest and the plan is quite comprehensive.
Can I book a round trip?
You sure can. We have a variety of round trip packages available and you can save money too!
Will my payment be protected?
Bookings are protected by the Ontario Government's Tourism Industry Council. St. Lawrence Cruise Lines has $500,000 security deposit registered.
How do I cancel?
If a passenger finds it necessary to cancel a cruise earlier than 60 days prior to the departure date, refunds will be made in full less a $50 per person administrative cost. You will receive a $50 voucher that can be used as a credit on your next reservation (good for two years). No refund in whole or in part can be made to passengers who do not complete the cruise once it has started. If a passenger cancels 60 to 46 days before sailing they will receive a 75% refund; 45 to 16 days before sailing, 50%; less than 15 days before sailing, no refund. To avoid any unforeseen circumstances, St. Lawrence Cruise Lines strongly recommends the purchase of a comprehensive cancellation and interruption insurance package. St. Lawrence Cruise Lines Inc. reserves the right to cancel any cruise, in which event a refund of total deposits will be made.
Do you help arrange additional accommodations?
Extend your vacation adventure by taking advantage of all that our marvelous ports have to offer. We have selected a fine range of hotel accommodations for you, based on quality and location. Rates are confirmed at the time of booking. In Montreal: the Fairmont Queen Elizabeth. In Quebec City: the Manoir Victoria or Fairmont Le Chateau Frontenac. In Kingston: the Holiday Inn Waterfront or Ambassador Hotel & Convention Centre. In Toronto: the Fairmont Royal York Hotel. In Ottawa: The Lord Elgin or the Fairmont Chateau Laurier.
Do you help arrange additional transportation methods?
Canada's rail service, VIA, known for its frequent, reliable and comfortable service, provides fast, easy connections between ports of origin and disembarkation. Chauffeured car service is timely and convenient, available from all points including Watertown and Syracuse, N.Y. Driving: safe municipal parking at reasonable rates is available close by at all of the embarkation ports; and to interconnect, you can use rail or other modes of transportation. Motorcoach systems in Ontario and Quebec service all of our destinations and do not require advance reservations rates are inexpensive. By Air: Toronto, Ottawa, Montreal, Quebec City and Syracuse N.Y. are major air gateways within easy reach of your embarkation port. Connecting air service is available between Toronto and Kingston.

Cruise Choices

Celebration of Spring
Signature Cruise

Join us as we kick off the 2019 cruise season with 6 nights, 7 days of fresh spring air on the St. Lawrence River. This trip from Kingston to Quebec City is a super value at a 5 night rate starting at $2091 per person.

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Seaway 60th Anniversary Cruise
Signature Cruise

Celebrate the 60th anniversary of the St. Lawrence Seaway with a special cruise, featuring unique ports and attractions, and a travelling historian. This cruise is 6 nights, 7 days from Quebec City to Kingston.

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Heritage Waterway Summer Cruise
Signature Cruise

Come and cruise with us for 7 nights and 8 days as we trace the routes of early upper Canada explorers. Learn about the history of the early trade route between Kingston and Montreal.

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Fall Harvest and Colour Cruise
Signature Cruise

As Autumn unfolds, the shore and islands ignite with a blaze of colour and travellers come from far and wide to take part in this parade of colour for 7 Nights and 8 Days.

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Upper River Expedition

Come and explore for 4 nights and 5 days the intricate passages and channels of this amazing archipelago of 1870 islands known as the 1000 islands. 

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Canadian Connection

Experience Quebec's joie de vivre (love of life) on this cruise as your ship passes through all 7 St. Lawrence Seaway locks. Cruising 6 nights 7 days between Canada's show piece Quebec City to historical Kingston. 

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Canada's Capital

The joy and beauty of the lower Ottawa River coupled with the amazing 1000 Islands and St. Lawrence Seaway makes this 5 night, 6-day cruise an unforgettable voyage. 

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Additional Savings

Save on your next adventure — discover additional packages & savings on all available cruises.

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Book Your Voyage & Talk To An Expert 1 800 267 7868